Privacy Policy

Last Updated: 26 June 2026

At Automicom Pte Ltd (“Automicom”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or purchase our products and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

• Name
• Company name
• Email address
• Phone number
• Delivery and billing address
• Payment-related information (processed through our payment providers)
• Purchase history
• Warranty registration details

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral website
• Cookies and analytics data

How We Use Your Information

Your information may be used to:

• Process quotations and orders
• Deliver products and services
• Provide customer support
• Process warranty and repair requests
• Respond to enquiries
• Improve our website and services
• Send order updates
• Prevent fraud and protect our business
• Comply with legal obligations

With your permission, we may also send promotional emails, product updates, or marketing communications. You may unsubscribe at any time.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Measure marketing effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics collects anonymous information such as:

• Pages visited
• Session duration
• Device type
• Geographic region
• Traffic source

This information helps us improve our website and customer experience.

Information Sharing

We do not sell or rent your personal information.

We may share your information only when necessary with trusted third parties, including:

• Delivery and logistics companies
• Payment service providers
• Technical service partners
• Warranty service providers
• Professional advisers
• Government authorities where required by law

These parties receive only the information necessary to perform their services.

Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your orders
• Provide warranty and after-sales support
• Meet legal, accounting, and business requirements
• Resolve disputes

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where appropriate
• Withdraw consent for marketing communications

To make any request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

The updated version will always be published on this page with the latest revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Automicom Pte Ltd

📧 Email: inquiry@automicom.com

📞 Phone: +65 6995 4519

💬 WhatsApp: +65 8891 4519

Website: https://automicom.com